Skills
Customer Support > Technical Support
2-5 Years
Subject Matter Expert / Technical Support
2-5 Years
Scheduling
2-5 Years
Human Resources > Recruiting > Talent Acquisition
Less than 6 Months
Experience highlights
Sales Coordinator
ACQUIRE PH
·
September/2021
–
Present
Worked until Feb 2025.
Account: Local Channel 7 in Australia
Receiving and completing task 10-15 per day provided by onshore via email related to and not limited to scheduling commercials per client
Technical Support Representative
TPG
·
March/2021
–
Present
Account: iiNet Support
Answer inbound call 20-30 times a day, Provides tailor fitting troubleshooting over the phone, escalating and scheduling technician to come out if needed.
Technical Support Advisor
CONCENTRIX
·
August/2020
–
Present
Account: Avalon (Apple)
Answer inbound call 15-20 times a day, Answering questions for Account related issue.
Setting up and troubleshooting mobile devices and app related issues.
Customer Service Representative
OPTUM GLOBAL SOLUTIONS
·
September/2019
–
Present
Account: United Health Group
Answer inbound call 25-30 times a day, Answering questions for account related issue.
Enrolling and removing dependents in HMO System per client.
Senior Recruiter
PSG GLOBAL SOLUTIONS
·
February/2019
–
Present
Account: INT Technologies
Outsource candidates depending on the job opening.
Did outbound calls to interview candidates suitable to the role provided by the client.
Revising resume and writing cover letter.