Top-Rated Customer Support | Virtual Assistant | Recruiter | Lead Generation

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

High School Diploma

English proficiency Native

Professional Summary

I help businesses save time, improve customer satisfaction, and find the right people to grow their teams.

I have over 3 years of experience in customer service and virtual assistance, working with clients in fast-paced environments. My background includes recruiting drivers for U.S. transportation companies, providing exceptional customer support for one of the largest Telco in the U.S., and conducting cold calling and telemarketing campaigns.

Here's what I can help you with:

Virtual Assistance & Administrative Support
Recruitment & Candidate Screening
Customer Service (Phone, Email & Chat)
Cold Calling & Telemarketing
Lead Generation & Appointment Setting
CRM Management (HighLevel, Salesforce & Zoho)
Data Entry & Internet Research
Calendar & Email Management

Skills & Experience

Skills

Account Management 2-5 Years

CRM management 1-2 Years

- Customer Service 2-5 Years

Google Workspace 2-5 Years

Design > GoHighLevel 1-2 Years

Marketing > CRM > Zoho CRM 1-2 Years

Account Executive > Microsoft 365 2-5 Years

Creative Writing 1-2 Years

Email & calendar management 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 1-2 Years

Outbound Calling 1-2 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Basic Graphic Design>Canva Less than 6 Months

Design > Canva Graphic Design > Video Editing Less than 6 Months

Experience highlights

Remote Operations Specialist

Multiple clients within the U.S. · January/2026 – /

Managed multiple leads through outbound calls and CRM pipeline management. Used GoHighLevel to track interactions and schedule appointments. Conducted high-volume outbound calling averaging 400-600+ dials daily.

Customer Service Representative

Major Global Telecommunications · July/2023 – Present

Directed administrative support for business-tier accounts with technical troubleshooting and billing resolutions. Managed account data and reporting systems. Provided tailored service recommendations to improve client efficiency.

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