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Jokko Keith S.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Freelance work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a detail-oriented and adaptable professional with nearly 4 years of experience in healthcare administration, customer service, data entry, and administrative support. I have experience handling high-volume transactions, responding to customer inquiries, maintaining accurate records, coordinating schedules, and following up on pending requests.

I am proficient in Microsoft 365, Google Workspace, and remote collaboration tools, with self-training in CRM platforms such as HubSpot and GoHighLevel, as well as project management tools. I am organized, reliable, quick to learn new systems, and comfortable working independently while meeting deadlines.

I am proficient in Microsoft 365, Google Workspace, and remote collaboration tools, with self-training in CRM platforms such as HubSpot and GoHighLevel, as well as project management tools. I am organized, reliable, quick to learn new systems, and comfortable working independently while meeting deadlines.

Skills & Experience

Skills

Data Entry 2-5 Years
Administrative Support 2-5 Years
Customer service 2-5 Years
Calendar Management 2-5 Years
Inbox Management 2-5 Years
MS Excel 2-5 Years
Administrative 2-5 Years
Project Coordination Less than 6 Months
Coordination 2-5 Years
Customer Service, Healthcare, Operations Manager, Social Media Manager 2-5 Years
- Customer Service 2-5 Years
Processing 2-5 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 2-5 Years
CRM Less than 6 Months
B2B Less than 6 Months

Experience highlights

Staff
Skyline Hospital and Medical Center · February/2020 – Present
Processed 150+ daily patient transactions for procedures and consultations. Handled 40 daily administrative inquiries. Coordinated with insurance providers for patient coverage. Maintained patient census in Excel with 100% accuracy.
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