Skills
• Microsoft 365 / Office 365 Administration (Exchange Online, Shared Mailboxes, Litigation Hold via PowerShell)
5-10 Years
• Active Directory & Azure AD / Entra ID Account Management
5-10 Years
• Microsoft 365 Defender, Endpoint Security, Anti-virus Management
2-5 Years
• Level 2 IT support for escalated incidents (SysAid, ServiceNow, JIRA)
5-10 Years
• Desktop, laptop, and hardware troubleshooting (Windows 7/8/10, macOS)
5-10 Years
• Server & Patch Management (Windows Server Updates, DISM, KB Installations)
2-5 Years
Experience highlights
IT Infrastructure Engineer
Scan Global Logistics (SGL Manila Shared Service Center Inc.)
·
July/2022
–
/
IT Specialist
Scan Global Logistics (SGL Manila Shared Service Center Inc.)
·
June/2021
–
Present
IT Global Helpdesk Support Engineer
Atomit Business Solution Corporation
·
October/2020
–
Present
IT Desktop Support Engineer
Millenium Technology Services
·
June/2019
–
Present
IT Technical Support Engineer
American Data Exchange Corporation
·
February/2014
–
Present
