Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Career shifter and entry-level applicant with experience in ticketing systems and customer support. Skilled in issue tracking, documentation, and problem-solving. Knowledgeable in basic QA concepts and eager to grow in remote work roles such as QA testing or virtual assistance. Fast learner, detail-oriented, and able to work under pressure.

Skills & Experience

Skills

Office and Administration > Communication 5-10 Years

Office and Administration > Quality Assurance 2-5 Years

Customer Support > Chat Support > Email 5-10 Years

File Organization & Document Control 5-10 Years

Experience highlights

Shift Leader/PCB Quality Coordinator

Mez Ph, Inc. · July/2022 – Present

Worked until August 2025.
• Operations Leadership: Directed all Engineering and Quality operations for the entire night shift.
• Process Compliance: Audited and enforced strict adherence to Engineering procedures.
• Quality Documentation: Authored and managed critical quality documents, including 8D reports, Corrective Action Reports (CAR), and Full Material Declaration (FMD).
• Resolution Management: Analyzed non-conformance reports and customer quality issues to initiate and manage the RMA.

PCB Quality Coordinator

Mez Ph, Inc. · January/2021 – Present

• QMS Management: Monitored and distributed quality data to ensure compliance with ISO 9001 and other quality management standards.
• Technical Support: Served as a primary technical point of contact for customers regarding PCB-related concerns and troubleshooting
• Data Analytics: Generated and distributed performance reports to stakeholders, suppliers, and internal users to drive organizational transparency.

PCB Engineer & Quality Coordinator

Mez Limited · October/2019 – Present

• Cross-Functional Collaboration: Partnered with diverse Engineering Groups to resolve complex PCB design and manufacturing challenges.
• Data Preparation: Facilitated the manufacturing process by preparing accurate PCB Manufacturing data and documenting specific customer design requirements.
• Supplier Relations: Acted as the technical interface with suppliers to address and resolve quality concerns at the source.

Junior PCB Engineer

Mez Limited · May/2017 – Present

• Technical Analysis: Performed comprehensive audits of part information and PCB design files to ensure data integrity.
• Quality Assurance: Reviewed manufacturing design files and technical specifications to verify detail accuracy before production.
• Data Management: Identified and extracted critical information from customer specifications for precise system integration.
• Commercial Support: Processed customer requests for quotes, ensuring technical requirements aligned with cost estimates.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In