Skills
Administrative Support
2-5 Years
Microsoft Office Suite
2-5 Years
Project Management Tools
2-5 Years
Implementation & Configuration
2-5 Years
Customer & Client Support
2-5 Years
Experience highlights
Configuration Analyst
Vidcruiter
·
October/2021
–
Present
Collaborated with HR managers to develop job positions aligned with technical requirements. Analyzed and resolved configuration issues efficiently. Supported system analysis, design, development, and testing processes. Performed quality assurance to ensure the accuracy and reliability of team deliverables.
Executive Assistant
Infinitech BPO
·
December/2020
–
Present
Coordinated sales activities and managed client appointments. Scheduled and organized meetings, ensuring seamless alignment with priorities. Maintained and managed the CEO’s calendar for optimal efficiency. Handled email correspondence to ensure timely communication and follow-ups.
Data Analyst
Staffboom (SWAK BPO)
·
September/2019
–
Present
Prepared and provided accurate quotes for clients. Managed invoicing processes to ensure timely payments. Coordinated and processed policy renewals efficiently.
Technical Support
Concentrix
·
April/2017
–
Present
upervised technical support operations to ensure prompt issue resolution. Delivered exceptional customer service, addressing inquiries and concerns effectively. Assisted in managing team performance and workflow optimization.
Collections Specialist
Iqor
·
June/2016
–
Present
Managed third-party collections to recover outstanding debts.
