Skills
1. Customer Service Excellence 2. Sales Expertise 3. Communication Skills
5-10 Years
Experience highlights
Sales Associate
Serenity Clean (Cleaning Service)
·
May/2023
–
Present
Handled inbound sales calls, managed sales data entry, and assisted clients with scheduling issues, contributing to smooth operations.
Customer Service Representative
Erbert Lawns
·
March/2023
–
Present
Provided exceptional customer service, focusing on resolving issues in a single call to enhance satisfaction and loyalty.
Dispatcher
Hydramed IV
·
November/2022
–
Present
Maintained records of calls and dispatches, coordinated with dispatchers and managers to ensure smooth operations.
Sales Associate
.Zero
·
February/2019
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Present
Called leads to recommend products and offer tailored solutions, emphasizing benefits to meet client goals. Managed follow-ups, upsold products, handled inbound sales calls, and accurately recorded sales data.
Quality Assurance Analyst
Qualfon Philippines, Inc.
·
April/2017
–
Present
Assessed call performance and delivered coaching to improve call handling, ensuring adherence to client-specific attributes.
