Customer Service Representative for United Healthcare Account/Email and Chat Support/Data Entry

Verified

$4/hr

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Outline

Looking for Part-Time work (4 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

With extensive experience in customer-facing roles, I possess a deep understanding of delivering exceptional service and resolving complex issues.

Skills & Experience

Skills

Customer Service & Relations Email & Chat Support and Process Improvement 2-5 Years

Experience highlights

Email Chat Support

Virtual Assistant Booking.com, Vacasa & Airbnb · May/2023 – /

Responded to customer inquiries via email and chat, providing timely and accurate information.
Managed multiple customer interactions simultaneously, prioritizing and responding to urgent inquiries.

SENIOR OPERATION ASSOCIATES

WNS PHILIPPINES GLOBAL SERVICES · November/2022 – Present

Health Insurance of HealthComp.
Conducted quality reviews to ensure accuracy and consistency in claims processing.

CUSTOMER EXPERIENCE AGENT

ALORICA TELESERVICE INCORPORATED · September/2018 – Present

CUSTOMER SERVICE REPRESENTATIVE OF HEALTHCARE ACCOUNT HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY

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