Skills
Customer Support » Email Support
2-5 Years
5-10 Years
Transaction Processing
5-10 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
~Data Entry
2-5 Years
- Customer Service
5-10 Years
Cash handling
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Data Entry (Excel, Google Sheets)
2-5 Years
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
*Administrative Support -
2-5 Years
• Live Chat Support
2-5 Years
Experience highlights
Chat Support
TaskUs
·
May/2022
–
Present
Resolved customer inquiries via live chat, providing real-time support and troubleshooting. Applied problem-solving to customer concerns with relevant information and support options.
Email Support
Teleperformance
·
August/2021
–
Present
Resolved customer inquiries through email by researching and providing accurate information. Coordinated outbound calls for timely transaction handling and supported multi-channel communications.
Cashier
S&R Membership
·
January/2019
–
Present
Processed customer transactions involving cash, credit, and check payments. Maintained accurate transaction handling and supported positive customer experience during checkout.
Cashier Inventory Officer
Sun Cellular
·
August/2015
–
Present
Balanced cash drawer for daily financial reconciliation. Processed subscriber transactions while maintaining stock safekeeping and inventory responsibilities.