Skills
Customer Support > Active Listening
1-2 Years
Team Leader
1-2 Years
Typing, proofreading, Transcribing
2-5 Years
Teacher
2-5 Years
Experience highlights
Teacher
Department of Education
·
November/2022
–
/
Public school teacher delivering quality instruction, managing diverse classrooms, and supporting student learning through engaging and learner-centered strategies aligned with DepEd standards.
Team Manager
Alorica Philippines
·
March/2021
–
Present
Served as a team manager in a call center, leading agents, monitoring performance, resolving escalated concerns, and ensuring quality customer service and target achievement.
Customer Service Representative
Alorica Philippines
·
June/2020
–
Present
I worked as a customer service representative in a call center in Pasay handling calls specifically for healthcare line of business.
Teacher
Southwoods School of Cavite
·
May/2018
–
Present
I taught for 2 years in a private school where I first honed my professional career.
