Skills
Attention to detail
2-5 Years
Basic Computer knowledge
2-5 Years
Data accuracy
2-5 Years
- Customer Service
5-10 Years
• Time Management
2-5 Years
Experience highlights
Marker and Assessor
Resource Staffing Solutions
·
November/2024
–
/
Marked work for online and classroom-based RPL students with timely and precise assessments. Enhanced product knowledge and maintained confidentiality of student work.
Client Technology Support
Teleperformance
·
May/2018
–
Present
Reviewed and processed user-generated content metadata for accuracy and compliance. Analyzed content metadata to ensure adherence to established guidelines and standards.
Customer Service Representative
Tata Consultancy Services
·
June/2017
–
Present
Resolved customer questions and complaints ensuring satisfaction. Answered calls and addressed queries effectively while facilitating payment processing.
IT Department Intern
Heinimex Corporation
·
November/2016
–
Present
Resolved customer questions and complaints. Answered phones and addressed queries effectively while explaining product processes and facilitating payments.
