Skills
Claims
2-5 Years
Hemodialysis Nurse
1-2 Years
Benefits & Claims Processing
2-5 Years
Medical Biller | Insurance Verification
2-5 Years
patient advocacy
5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
Account Management
2-5 Years
Calendar Management
2-5 Years
- Customer Service
5-10 Years
Lead Management
1-2 Years
Database Management
5-10 Years
Claims & Denial Support
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Medical Coding
2-5 Years
Customer Support > Insurance > Prior Authorization> Medical Billing
2-5 Years
Experience highlights
Senior Process Executive
Cognizant Technologies
·
January/2026
–
Present
Pharmacovigilance intake, generate post-marketing safety reports, conduct follow-up calls for adverse events, manage database documentation.
General Virtual Assistant
Redbud Group
·
January/2022
–
Present
Team Support & Lead Management
Cognizant Technology Solutions
·
January/2020
–
Present
Reconcile property financials, manage calendars and emails, process payment forms for leads, manage referral fee exclusions.
Medical Billing Specialist & Team Support
Omega Healthcare
·
January/2017
–
Present
Process premium payments for insurance activation, provide billing information, train new hires on processes and procedures.
Medical Resolution Specialist
Optum Global Solutions
·
January/2015
–
Present
Process member benefits, handle claims, prior authorization, medical coding review, submit claims to insurance companies, answer billing queries.
