Executive Assistant | Operations Manage

Verified

$17/hr

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Outline

Looking for Full-Time work (8 hours/day) at $17/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I'm an operations and admin specialist from the Philippines. I started as Office Manager at a UK logistics company and got promoted to General Manager within a year. In that time, I helped grow the team from 6 people to 32, across 5 offices in the Philippines and one in Romania.
I built tracking systems, hiring processes, and reporting from scratch, usually before anyone asked me to. I notice when something's about to go wrong and fix it early instead of waiting for it to become a problem.
I'm comfortable with calendars, inboxes, vendor coordination, CRMs, and AI tools like Claude, ChatGPT, and Gemini, I use them daily, not occasionally. I've also built websites using WordPress and Webflow, and I'm confident in Canva, Photoshop, and CapCut for design work.
I'm looking for a long-term role where I can take real ownership, not just complete tasks. If you need someone reliable who keeps a business organized while it grows, that's me.

Skills & Experience

Skills

Sales & Appointment Setting 2-5 Years

Events Coordination & Planning 1-2 Years

Project & Case Management 2-5 Years

Human Resources > HR Management > Administrative Works > Operations Management 5-10 Years

Leadership 5-10 Years

Public Relations 2-5 Years

Effective Communication 5-10 Years

Event management 2-5 Years

Organizational 2-5 Years

Data 2-5 Years

● Project Management 5-10 Years

Team development 2-5 Years

Process Building 5-10 Years

B2B Marketing 2-5 Years

Customer Service>Sales 2-5 Years

Experience highlights

General Manager

M25 Movers LTD · September/2025 – /

Led "The Great Realignment" transforming HQ and Logistics into performance-driven system. Oversaw £100K+ monthly sales and 125,000 cu ft booking benchmarks. Managed international Philippines expansion with permits and contracts.

Office Manager

M25 Movers LTD · July/2023 – Present

Rebuilt internal structure from 6-person team to 32 staff. Developed first formal sales department with 3 structured teams. Fixed logistics-sales alignment for 125,000 cu ft fleet capacity matching.

Digital Agent (Ombudsman Case Line)

Stellar Philippines · February/2019 – Present

Managed and resolved ombudsman cases for international energy company ensuring regulatory compliance. Handled high-volume complaints and inquiries with timely customer resolutions and case support.

Events and Corporate Brand Ambassador

UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES · January/2018 – Present

Led B2B and P2P partnership initiatives securing corporate sponsors and expanding supporter networks by 30%. Acquired 200+ pledge makers for refugee programs. Represented UNHCR at 10+ flagship charity events.

Sales Team Leader

APPCO Group Asia · April/2017 – Present

Headed team of 12 Sales Ambassadors spearheading B2B and P2P campaigns that boosted sales by 25% within six months. Directed 10+ Brand Ambassadors across 50+ promotional events, improving forecasting accuracy by 30%.

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