Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (40 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Reliable, efficient, and proactive— I streamline admin tasks to help businesses run smarter and smoother.

Skills & Experience

Skills

Communication Skills 2-5 Years

Adaptability 2-5 Years

Office and Administration > Microsoft Excel 1-2 Years

Experience highlights

Virtual Assistant

Uprev · August/2024 – Present

Duration with my experience as a virtual assistant is from August 2024 - February 2025

Supported setters' dials and monitored KPIs using PhoneBurner, Google Docs, GoHighLevel, and Zoom.
Tracked weekly KPIs in Google Spreadsheets and optimized GoHighLevel to flag uncontacted prospects, supporting
timely follow-ups.

WorkForce Analyst

Teleperformance · November/2022 – Present

As a Workforce Analyst, I optimized staffing and team performance by analyzing KPIs and call data (Genesys). Managed scheduling in IEX, improved reporting with Excel and Outlook, and streamlined coordination via Microsoft Teams.

Call Center Agent

Teleperformance · November/2021 – Present

Efficiently applying analytical skills to identify root causes and resolve problems effectively.
Leveraged strong analytical skills to efficiently identify root causes and implement effective, problem-solving solutions.

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