Skills
Customer Support > Sales Support > Lead Generation
1-2 Years
Marketing > Social Media Management
6 Months to 1 Year
customer service representative
2-5 Years
Real Estate > Cold Calling> Appointment Setting
1-2 Years
Experience highlights
Customer Support
Google Fi
·
September/2023
–
Present
Answering customers inquiry through chat, email and inbound/outbound call. By troubleshooting and replacing sim damages.
Technical Support
COMCAST/XFINITY
·
September/2021
–
Present
Resolving customers issue through calls and chat. Initiating troubleshooting steps and process replacements through appointment setting to technicians.
Customer service
Walmart
·
March/2018
–
Present
Answering inbound calls, assisting customers to resolve delivery and items was not delivered to resolve and fix the matter.