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Almiradz M.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A fully dedicated Virtual Assistant with a strong background in customer service and
administrative support. I am committed to helping clients grow, organize, and efficiently
manage their businesses by providing high-quality services. With more than seven years
of professional experience in the BPO industry as a Call Center Agent, I have developed
excellent communication, problem-solving, and multitasking skills that enable me to
adapt quickly to any work environment. My goal is to contribute to the success of my
clients by delivering reliable, timely, and results-driven support while continuously
expanding my knowledge and skills to meet evolving business needs. I strive not only to
meet expectations but to exceed them, ensuring long-term client satisfaction and
partnership.

Skills & Experience

Skills

Audio Editing 2-5 Years
Online Research 2-5 Years
Microsoft Powerpoint 2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 5-10 Years
Google drive 2-5 Years
~Data Entry 2-5 Years
- Customer Service 5-10 Years
Call 5-10 Years
Chat Support > Social Media Management 2-5 Years
Basic Graphic Design>Canva 2-5 Years
SEO >WordPress 2-5 Years
Adobe Photoshop 2-5 Years
Design > Canva Graphic Design > Video Editing 2-5 Years
Customer Service > Gorgias > Shopify 2-5 Years
*Administrative Support - 5-10 Years

Experience highlights

Call Center Agent
Six Eleven Global Services and Solutions · August/2016 – Present
Provided professional customer service and support to diverse clients. Assisted with inquiries, complaints, and service requests. Improved satisfaction through timely solutions. Developed communication, problem-solving, and multitasking skills.
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