Skills
Office and Administration > Data Entry
6 Months to 1 Year
Customer Support
1-2 Years
Customer Support > Email Support
1-2 Years
BPO- customer service representative
1-2 Years
Customer Service Representative Tier 2
6 Months to 1 Year
Inbound/Outbound Calling
1-2 Years
Claims Processing
1-2 Years
Experience highlights
Customer Service Representative II
SupportNinja
·
July/2024
–
Present
Handling outbound calls and emails to customers to provide assistance with the integration of their scheduling platforms to ClassPass. Also, processing the provided details of the Sales Team to create the partner's account.
Customer Service Representative
Majorel
·
April/2022
–
Present
Handling inbound calls, outbound calls, and emails to resolve the customer's concern. Walking through customers on where to locate their Microsoft Licenses and also help with basic troubleshooting.
Medical Claims Processor
SWAK BPO
·
May/2021
–
Present
Proofreading and processing medical claims before uploading it to the client portal.
Back Office Support
TaskUs Inc
·
February/2019
–
Present
Provide information to Self Driving Cars through image annotation.
