Skills
Account Management
1-2 Years
Organizational Skills
1-2 Years
Customer Experience
1-2 Years
Communication Skills, Listening Skills, Adaptability
1-2 Years
Customer Service/Support
1-2 Years
Experience highlights
Customer Service Representative
Wipro
·
September/2022
–
Present
Assisted customers in managing account maintenance, billing inquiries, and renewal processes. Processed and issued product orders and service upgrades for customers.
Customer Service Representative
Teleperformance
·
November/2021
–
Present
Managed vendor account for JP Morgan Chase, providing expert assistance on banking inquiries and enhancing customer experience.