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Patrick Omar S.

Customer Support - Data Entry - Administrative Assistance

Verified
$3/hr

Outline

Looking for Part-Time work (6 hours/day) at $3/hour

High School Diploma

English proficiency Conversational

Professional Summary

I’m a reliable and detail-oriented professional with experience as a Collection Specialist handling Bank of the Philippine Islands (BPI) customer accounts. I have skills in customer service, data entry, administrative support, and online tools such as Excel and Google Sheets. I’m experienced in handling confidential customer information and documents, maintaining accurate records, and communicating professionally. I’m a fast learner, organized, and committed to delivering quality work.

Skills & Experience

Skills

Adaptability 2-5 Years
Communication 2-5 Years
~Data Entry 2-5 Years
- Customer Service 2-5 Years
Cost Estimate > Microsoft Excel 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years
Internet Research 2-5 Years
• Time Management 2-5 Years
Report writing 2-5 Years
Google Workspace 2-5 Years
Canva> Basic Photoshop> 2D Design > Autocad > Sketchup > Capcut 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Design > Canva Graphic Design > Video Editing 1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years
Relationship management 2-5 Years

Experience highlights

Collection Specialist
SP Madrid & Associates · September/2023 – Present
Managed 50+ client accounts daily with accurate record-keeping. Communicated professionally to resolve concerns. Prepared reports using Excel and company systems while meeting daily performance expectations.
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