Virtual Administrative Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Bachelor’s Degree graduate with proven experience in call handling within the healthcare sector,
total of 3 years plus in handling foreign accounts specially healthcare. Passionate about pursuing a
career focused on leadership, team management, and delivering exceptional customer service.
Seeking to contribute my expertise in a forward-thinking organization that values professional
development,promotes integrity, encourages innovation, and is dedicated to continuous
improvement. Eager to take on leadership roles where I can inspire teams, drive operational
excellence, and enhance customer satisfaction.

Skills & Experience

Skills

Leadership 1-2 Years

Human Resources > Onboarding Less than 6 Months

Professional Services > Medical Services > Revenue Cycle Management 2-5 Years

1-2 Years

People management 1-2 Years

Leadership Skills 1-2 Years

- Customer Service 2-5 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

HIPAA Compliance 2-5 Years

Patient Scheduling 2-5 Years

Google Workspace Less than 6 Months

Healthcare Administration 2-5 Years

Team Coaching 1-2 Years

Process Development 1-2 Years

Experience highlights

Operations Supervisor

Alldigitech Manila Inc · February/2025 – /

Led patient scheduling and administrative support for OBGYN, Pediatrics, Nutrition & Nephrology accounts. Conducted trainings, managed KPI reporting, and mentored team members through leadership programs.

Member Services Representative

Teleperformance MAAX · September/2022 – Present

Processed medication refills via OptumRx. Handled billing inquiries through Facets and benefit inquiries. Directed patients to providers while maintaining HIPAA-compliant, empathetic customer service.

Human Resource Associate

Finance Education Center · January/2022 – Present

Managed internship program and onboarding/offboarding of 20+ applicants. Designed Apprenticeship Program evaluation criteria and facilitated Team Connect sessions for employee engagement.

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