Virtual assistant , CSR, Client coordinator

Verified

$6/hr

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Outline

Looking for Part-Time work (6 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced professional with a background in HR, compliance, and technical support. Skilled in CRM systems, graphic design, and virtual assistance.

Skills & Experience

Skills

Cold-calling > Appointment Setting 1-2 Years

Appointment Scheduling, Electronic Health Records (EHR) Management, Medical Billing, Data Entry, Confidentiality and HIPAA Compliance 1-2 Years

Customer Support > Email Support 1-2 Years

Customer Support > Content Moderation/Management, Email Support 1-2 Years

CRM Proficiency, Client Communication & Relationship Building, Administrative Support & Task Management, Research & Data Analysis, Tech Savvy, 1-2 Years

Design > Graphic Design 1-2 Years

Design > Web Design & Page Layout > Landing Page Design 6 Months to 1 Year

Experience highlights

CLIENT COORDINATOR

GreenWorks Inspections · August/2023 – Present

-Arranging access for inspectors
-Booking home inspections
-Coordinating with Brokers, Realtors
-Email Management
-Provide quotes and recommend services based on the type of homes(Sqft., foundation type, utilities, and more)

CONSOLE GAMING SUPPORT

BuddyBet Australia · January/2023 – Present

-Resolve and respond to tickets
-Approve/reject pending bets
-Create game lobbies for bets
-Maintain strict compliance with betting rules and regulations

GRAPHICS DESIGN

Direct to client · May/2023 – Present

-Translated set of topics to slides, ready for online training sites, like Trainual
-Created tests/exams based on the given topics
-Followed branding(font, size, color, spacing, graphics choices, etc.)

CLIENT COORDINATOR

AiRight Cooling, Heating, & Plumbing · May/2022 – Present

-Arranging access for technicians
-Booking appointments
-Coordinating with brokers and clients
-Email Management/Marketing
-Provide quotes and create flyers and marketing materials

COMPLIANCE AGENT

StaffMe LLC · December/2022 – Present

-Make sure broadcasters are following rules and guidelines
-Flag caught violations
-Identify violations based on severity
-Update and contribute to a Knowledge base

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