HR & Administrative Virtual Assistant

Verified

$9/hr

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Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Administrative Virtual Assistant with over 6 years of experience in data management, documentation, and customer-focused support, including recent hands-on experience in HR administration: employee records, recruitment coordination, and policy documentation.

I've supported HR operations, managed databases and email systems, taught at university level, and delivered guest service in a fast-paced hospitality environment. What ties it together is accuracy, discretion with sensitive information, and following through on what I commit to.

I hold an MBA in Business Administration and I'm looking for remote HR/Admin Support roles where I can bring structure and reliability to a team.

Tools: MS Office (Excel, Word), Google Workspace, Slack, Zoom, Airtable.

Skills & Experience

Skills

Customer Service - Call and Chat 10+ Years

Data Entry and Database Management 5-10 Years

Administrative & Business Support 5-10 Years

Recruitment & Applicant Screening Less than 6 Months

HR Documentation & Records Management Less than 6 Months

Experience highlights

HR & Administrative Support

Ronbow · February/2024 – Present

Managed day-to-day administrative tasks including file management, data entry, HR documentation, and maintenance of employee records. Supported recruitment activities by handling HR-related calls and inquiries, assisting with candidate screening, and coordinating interview schedules. Served as a point of contact for employees on HR inquiries, company policies, and procedures. Prepared, organized, and distributed HR documents including employee handbooks, company policies, and compliance forms.

Customer & Administrative Support Specialist

Peared Creations · July/2017 – Present

Maintained consistent, high-quality customer-focused communication, gathering information to determine and address client needs. Managed company email and entered data/orders into the database, verifying accuracy of AI-populated and manually entered records. Resolved discrepancies in data and followed up on missing or incomplete order information.

Assistant Professor

University of the Cordilleras · June/2014 – Present

Taught and examined undergraduate and master's-level students; served as a panel member for thesis and feasibility defenses. Prepared and maintained instructional and administrative documentation in line with departmental standards.

Reservation Sales Specialist

InterContinental Hotels Group · June/2009 – Present

Managed reservations as primary point of contact, resolving service concerns and coordinating guest requests. Maintained workflow accuracy and timeliness in line with Service Level Agreements. Consistently met or exceeded performance expectations for revenue, conversion, and guest satisfaction.

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