Data Entry

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Having my background in Customer Service and technical support has helped me developing my strong communication, problem solving, and customer-handling skills. Have experienced assisting customers, includibg those who are frustrated and irate, while remaining calm, professional and respectful.

One of my greatest strengths is my ability to stay committed to the task even when situations become challenging. I make sure to understand the customer’s concern, show empathy, and provide the best possible assistance while maintaining a positive and respectful attitude.

I may be new to the VA industry and I can apply my experience in customer communication, support, patience, attention to detail and handling difficult situations, that I believe can be valuable as a Virtual Assistant.

Skills & Experience

Skills

Chat support 2-5 Years

Administration 2-5 Years

Accounting > Accounts Payable > Billing Support 2-5 Years

Customer Satisfaction 5-10 Years

- Customer Service 5-10 Years

Call 5-10 Years

Customer Support > Chat Support >Technical Support 5-10 Years

development Less than 6 Months

Marketing > Order Management 1-2 Years

Customer Service>Sales 1-2 Years

Experience highlights

Retail Consumer Services

JP Morgan Chase & Co. · July/2026 – /

Order Manager for Broadband and Phone Services Installation

Accenture Philippines · March/2025 – Present

Order Manager for Virgin Media Business O2. Handled technical and billing with sales responsibilities for broadband and phone services installation.

T-Mobile Technical Support/T-Mobile Care for Billing and Sales

Sutherland Global Services · July/2024 – Present

Technical Support Representative for T-Mobile. Provided billing and sales support to customers.

Customer Service Representative

Infosys BPM Ltd. · January/2023 – Present

Achieved Top 1 ranking in June 2023, Top 5 in July 2023, and Top 2 in August 2023 for customer service excellence.

DoorDash – Customer Service III

Teletech MOA and Pioneer · August/2016 – Present

Customer Service III for DoorDash blended account. Awarded Best in CSAT for Customer and Delivery Person Chat.

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