Skills
Information Technology Technician
10+ Years
Customer Support > Chat Support> Customer Support Inbound and Outbound and Office and Administrative job
10+ Years
Customer Support > Content Moderation/Management, Email Support
10+ Years
Proficient in Microsoft Office, Sorting of documents and making information and data updated
10+ Years
Customer Support > Technical Support, Data Entry, Quality Control / Complaints Manager, Email Support, Chat Support
10+ Years
Social Media Manager
10+ Years
Virtual Assistance, Social Media Management, Communication and Technical Proficiency
1-2 Years
Stakeholder Management, People Management, Workday, ServiceNow
5-10 Years
People Management,Operations Manager
5-10 Years
Experience highlights
IT Operations Manager
Safeway Philtech Inc
·
May/2023
–
Present
Oversee daily operations of IT Helpdesk
Team Manager
Concentrix
·
June/2022
–
Present
Managed 35 IT helpdesk for managed service provider account.
Team Manager / Coach
Foundever
·
October/2019
–
Present
Business Unit Head
Manulife
·
April/2019
–
Present
Managed a team of financial advisers for insurance account
Senior Team Leader
IPlus
·
April/2013
–
Present
