Skills
Customer service
6 Months to 1 Year
Sales
Less than 6 Months
Product Research
Less than 6 Months
Retention agent
6 Months to 1 Year
Tracking order
Less than 6 Months
Experience highlights
Live chat support
Concentrix CVG Philippines
·
February/2024
–
/
Retention and sales agent, offering subscription platforms in US and canada. Retain the customer by providing a better price of the subscription in order to not to cancel the account
Chat support
Ibex Global Solutions
·
June/2023
–
Present
Handling retail account which is Walmart. We are assisting customer regarding of the Late order, damage item, tracking order, Placing order, refunds and replacement