Skills
Calendar Management
5-10 Years
Microsoft word
2-5 Years
Document Preparation
5-10 Years
Executive Support
5-10 Years
- Customer Service
5-10 Years
Cost Estimate > Microsoft Excel
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
Project Management > Asana > Monday > Trello
1-2 Years
Microsoft Outlook
2-5 Years
Accounting > Bookkeeping > QuickBooks
2-5 Years
Hubspot
2-5 Years
Microsoft Teams
2-5 Years
Google Workspace
2-5 Years
Salesforce (CRM)
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
Experience highlights
Legal Administrative Assistant / Virtual Legal Assistant
Sterling Lawyers LLC.
·
November/2024
–
Present
Provided virtual administrative support to legal teams. Managed calendars, email communications, and client workflows. Conducted intake calls, performed QA reviews, and maintained Salesforce CRM records.
Executive Assistant
VA Platinum Pty Ltd.
·
June/2021
–
Present
Provided comprehensive executive and administrative support to Managing Director in remote environment. Managed email, calendar, travel arrangements, and prepared financial reports including accounts receivable.
Virtual Assistant
Staffing Solutions Pro
·
December/2018
–
Present
Supported day-to-day administrative and business operations. Prepared accounts receivable reports, business proposals, and coordinated employee onboarding activities across stakeholders.
Customer Service Representative / Subject Matter Expert
24/7 Customer Philippines Inc.
·
January/2015
–
Present
Handled customer billing inquiries and provided accurate support. Served as Subject Matter Expert for 2 years, supporting team members with complex issues and ensuring consistent processes.
