Experience highlights
Logistics Operations & Customer Support
iStore4Less Ltd UK
·
October/2014
–
Present
o Booking courier deliveries and calculating shipping costs
o Handling courier communications (delays, lost/damaged items, insurance claims, invoice disputes)
o Managing claims (initiating, tracking, appealing rejected claims, researching courier policies)
o Verifying courier invoices to prevent overcharges
o Stock & Order Management:
o Monitoring supplier payments and stock levels
o Reviewing supplier invoices for accuracy and avoiding duplicate charges
o Handling customer inquiries (postage di