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Jellian P.

VA

Verified
$5/hr

Outline

Looking for Part-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Able to work under pressure and without supervision. Willing to learn on new things.

Skills & Experience

Skills

Customer Support 5-10 Years
Email and Chat Support 6 Months to 1 Year
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge 5-10 Years
Health Insurance Claims Specialist > Insurance Verification > Electronic Medical Records 2-5 Years
Customer Support > Chat Support 1-2 Years

Experience highlights

Customer Service Rep
Optum Global Solutions · October/2022 – /
Healthcare Insurance
- Handled E&I Commercial Plan then Upskilled to USP Oxford plans then upskilled to Surest then Upskilled back to USP.
Overall in my stay here in this company I handled 3 accounts.
My current account now is USP Oxford under Provider Services handled chat and phone time.
Technical/Customer Service Representative
Teleperformance · March/2019 – Present
Customer Service Rep
Concentrix · September/2019 – Present
Health Insurance Account
Handled Providers and Members
Technical Customer Service
TaskEveryday · November/2018 – Present
Customer Service
Tech Mahindra · October/2017 – Present
Contact Details Are Private

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