Skills
Customer Support
5-10 Years
Email and Chat Support
6 Months to 1 Year
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge
5-10 Years
Health Insurance Claims Specialist > Insurance Verification > Electronic Medical Records
2-5 Years
Customer Support > Chat Support
1-2 Years
Experience highlights
Customer Service Rep
Optum Global Solutions
·
October/2022
–
/
Healthcare Insurance
- Handled E&I Commercial Plan then Upskilled to USP Oxford plans then upskilled to Surest then Upskilled back to USP.
Overall in my stay here in this company I handled 3 accounts.
My current account now is USP Oxford under Provider Services handled chat and phone time.
Technical/Customer Service Representative
Teleperformance
·
March/2019
–
Present
Customer Service Rep
Concentrix
·
September/2019
–
Present
Health Insurance Account
Handled Providers and Members
Technical Customer Service
TaskEveryday
·
November/2018
–
Present
Customer Service
Tech Mahindra
·
October/2017
–
Present