Skills
Communication Skills
2-5 Years
Content Moderation
2-5 Years
Customer Support
6 Months to 1 Year
Design > Graphic Design > Canva
5-10 Years
Project Management > Notion
1-2 Years
Marketing > Social Media Management
Less than 6 Months
Experience highlights
Social Media Virtual Assistant Intern
NDA
·
September/2024
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Present
I assisted in content scheduling, engagement tracking, and administrative support for social media accounts. I created visuals in Canva, wrote copies for social media posts and emails, and helped manage posting schedules to maintain a consistent online presence.
Content Moderator
TaskUs
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July/2022
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Present
As a Content Moderator for a social media campaign, I provided research and support for an AI model, answering prompts and questions from the perspective of the AI. It also involved selecting and editing video content based on client requirements, ensuring that the content aligned with the client’s guidelines.
Customer Service Representative
TaskUs
·
September/2021
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Present
As a Customer Service Representative for a ride-hailing campaign, I primarily supported drivers in the US and Canada. My responsibilities included assisting drivers with account issues, resolving payment and promotion concerns, and providing guidance on their trips.