Skills
Coaching
10+ Years
Recruitment
10+ Years
Management
5-10 Years
Delivery
10+ Years
Employee Relations
10+ Years
Technical & Customer Support
Less than 6 Months
Accounting > Accounts Receivable > Accounts Payable > Inventory > Collection > Payroll
10+ Years
Systems
10+ Years
Performance Management
10+ Years
Organizational Development
5-10 Years
Customer & Client Management
10+ Years
Payroll Administration
10+ Years
Compensation & Benefits Administration
10+ Years
Experience highlights
HR Service Delivery Specialist
Accenture Philippines
·
March/2023
–
Present
Led payroll audit team ensuring data accuracy across SEA region. Managed FTE contract renewals for Malaysia, Thailand, Indonesia, Singapore. Performed QA validation and implemented process improvements for compliance.
Customer Service - Technical Support
Concentrix Philippines
·
November/2021
–
Present
Managed technical support for HP printers, troubleshooting connectivity issues. Achieved 100% customer satisfaction rating. Promoted new products and managed customer account access.
Operations Manager
Kasmet Services
·
December/2017
–
Present
Managed end-to-end operations including employee payroll, benefits, recruitment from Philippines. Arranged mobilization, accommodation, transportation for hotel and school positions. Maintained client relationships and prepared marketing plans.
Senior Recruitment Officer
Al Jaber Trading & Contracting
·
January/2017
–
Present
Handled recruitment across all job categories. Screened CVs, conducted interviews, negotiated compensation packages. Managed visa applications and overseas sponsorships. Utilized ERP systems for candidate data management.
HR Manager
Al Mirqab Facilities Management
·
October/2014
–
Present
Managed HR operations and employee welfare programs. Handled recruitment, payroll, benefits administration, and compliance with labor policies and procedures.
