Skills
Data Entry
Less than 6 Months
Google Workspace
Less than 6 Months
Email Management
Less than 6 Months
Administrative Support
Less than 6 Months
Order Entry
Less than 6 Months
Office and Administration > Research
Less than 6 Months
Customer service
Less than 6 Months
Canva
Less than 6 Months
Lead Generation
Less than 6 Months
Calendar /Scheduling
Less than 6 Months
Experience highlights
Customer Service Representative
Lite Shipping Corporation
·
January/2024
–
Present
I have hands-on experience as a Customer Service Representative, where I professionally handled customer inquiries and concerns related to our products through Shopify Inbox, phone calls, text messages, and email. I provided timely and accurate information, ensuring a positive customer experience and building customer loyalty. My role required strong communication skills, product knowledge, and the ability to resolve issues efficiently, which contributed to increased customer satisfaction and re