Experienced Virtual Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (20 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

As an Executive Virtual Assistant with 7 years of diverse experience, I bring a blend of technical expertise, project management skills, and a proactive approach that drives results. During my three-year tenure at a leading real estate firm in Victoria, Australia, I became proficient in managing data and analytic reports, streamlining processes, and enhancing operational efficiency using Google Spreadsheets and MS Excel. My experience also includes managing high-stakes projects as part of the Head Office Digital Team, where I thrived in fast-paced environments. My four years with a major metal and mining corporation in Melbourne further sharpened my ability to navigate complex challenges. My unwavering commitment to excellence, proactive nature, and ability to see opportunities set me apart. I consistently exceed expectations, whether improving client reports or managing diverse tasks, and I'm ready to contribute to your team from day one.

Skills & Experience

Skills

Jotform 2-5 Years

SharePoint Management and Design 2-5 Years

Adobe Photoshop, Canva, CapCut, Asana, FreshDesk & Real Estate Tools 2-5 Years

Data Analytics, MS Excel and Google Spreadsheet 5-10 Years

Administration and Reporting 5-10 Years

Experience highlights

Executive Virtual Assistant (Digital Project Associate)

Smartsourcing · March/2021 – Present

• Digital Project Management
• Email Signature Development and Management
• Chat GPT Integration
• Data Analytics
• Freshdesk Support Management
• Jotform Administrator
• Monthly Reporting
• Weekly Analysis Reporting
• Advenda Data Migration
• Google SignatureSatori Migration
• Intranet User Management
• Web Appraisal Request Management
• Weekly Auction Reporting
• Daily SOI Compliance Check Reporting
• Daily Google Review Report and Google Flag Down
• Active Pipe Email Template Update
• YouTube

Project Control Services Associate – PMO Support (VA)

Accenture · May/2016 – Present

• MS SharePoint Site Management/Site Collector Admin
• Shared Outlook Mailbox Maintenance
• Leave Management Administrator
• Making sure that SharePoint access will be provided to the stakeholders and resources.
• Creating List, Library and Site in SharePoint and editing using InfoPath and SharePoint Designer.
• Making Weekly, Fortnightly, and Monthly Reports
• Raising incident tickets
• SharePoint Asset Maintenance
• Sending email communications
• Resource Management
• Making process documents

Phoneline Consultant (TSR/CSC)

Teleperformance · March/2015 – Present

• Answer phones and respond to customer needs
• Follow SIIAM (main tool) scripting
• Verify customer’s information and identifying the underlying needs of the customer
• Log a fault report and do isolation with the customer
• Check the phone lines using a tool then finish off the report and dispatch
• Offer temporary services to the customer
• Set proper expectation

Freelance | Virtual Assistant

Home-based VA · January/2012 – /

I am still doing part time Freelance Virtual Assistant (Home-based) until now since 2012

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