Skills
Office and Administration > Google Docs
5-10 Years
Office and Administration > Microsoft Word, excel, power point
5-10 Years
Operations Management
1-2 Years
Computer literate ( Ms word, excel,Google Sheet)
5-10 Years
Design > Graphic Design > Canva
1-2 Years
Customer Support > Technical Support, Data Entry
1-2 Years
Google, Meta, and TikTok Ads
1-2 Years
CRM Management – Using tools like GoHighLevel, HubSpot
Less than 6 Months
Project and Operations Management
1-2 Years
Project and Task Management
1-2 Years
Experience highlights
Technical Support Representative
TREC Pacific Corporation
·
January/2015
–
Present
Acted as first point of contact for technical issues, resolving POS and system problems quickly to prevent business downtime.
Troubleshot hardware and software issues via phone and email, maintaining a calm and customer focused approach.
Identified recurring system bugs early and guided users through simple fixes, saving hours of repeated support work.
Operations Manager
RMS Phoenix Petroleum Gas Station
·
February/2014
–
Present
Managed inventory levels to avoid stockouts while preventing cash flow issues from overstocking.
Monitored sales, handled daily reconciliation, and ensured accurate operational reporting.
Led and supervised staff by setting clear goals, enforcing safety protocols, and maintaining smooth daily operations.
Streamlined delivery and logistics processes, reducing delays and improving customer satisfaction.
Administrative Assistant to the Office of the Mayor
Office of the Municipal Mayor, Municipality of Amptatuan
·
July/2013
–
Present
Managed a high-volume executive calendar, coordinating meetings, public events, and priorities.
Organized office records and documentation to ensure quick access and smooth office workflow.
Supported executive meetings by handling logistics, documentation, and follow-ups.