Skills
Customer Support ( EMAIL / VOICE)
5-10 Years
Customer & Client Support
2-5 Years
Quality Assurance (QA)
2-5 Years
Customer service, adminstrative work
10+ Years
Operations & Administration
2-5 Years
Office and Administration > Quality Assurance
10+ Years
5-10 Years
Administrative
10+ Years
Local seo
5-10 Years
Customer Support > Ecommerce
5-10 Years
Problem Resolution
10+ Years
Customer service > Sales Representative > Customer Support
10+ Years
Data & Reporting
5-10 Years
Customer Service>Sales
5-10 Years
• Technical Troubleshooting
5-10 Years
Experience highlights
Executive Assistant | QA
Authoritly / MD Consulting NY
·
January/2019
–
Present
Customer Support Specialist
Access Insurance Underwriter, LLC
·
January/2016
–
Present
Customer Support Specialist
SO Cameras UK
·
January/2014
–
Present
Customer Support Specialist
JustFab LLC & Synnex-Concentrix
·
January/2008
–
Present
Multichannel support for fashion subscriptions and networking products. Managed inventory, pricing, and logistics. Resolved technical issues, handled high-volume inquiries, and identified sales opportunities while maintaining customer satisfaction.
