Administrative, Social Media & Customer Support Professional

Verified

$10/hr

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Outline

Looking for Full-Time work (6 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hello! I’m Ellen, a detail-oriented professional with experience in customer service, escalation handling, travel support, e-commerce logistics, social media communication, and data entry. I’ve assisted international customers from the US, UK, EU, and Canada, honing my communication, problem-solving, and organizational skills. I’ve managed high-volume inquiries, coordinated schedules, resolved delivery issues, and handled reporting, shipment tracking, and content coordination. Skilled in Google Workspace, Microsoft Office, CRM/ticketing systems, and team communication platforms, I adapt quickly to new tools. I’m reliable, proactive, and prepared to support email management, admin tasks, data entry, and back-office operations.

Skills & Experience

Skills

Customer Support > Phone Support > English Speaking 1-2 Years

E-Commerce > Logistics Management 1-2 Years

Travel Coordination 1-2 Years

Escalation Supervisor 1-2 Years

Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software. 6 Months to 1 Year

Socal Media Management Less than 6 Months

Project Management > Asana , clickup,monday, trello 6 Months to 1 Year

Microsoft Excel, Power Point, Word, Communication skills, slack, 6 Months to 1 Year

Office and Administration > Data Entry > Encoding Less than 6 Months

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