Skills
Investigation
1-2 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
1-2 Years
Client Intake
1-2 Years
- Customer Service
1-2 Years
Employee Relations
1-2 Years
Records Management
1-2 Years
Case Management
1-2 Years
Dispute Resolution
1-2 Years
COMPLIANCE MANAGEMENT
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Employee Relations Specialist / Case Manager
Manila Interior and Design Service
·
June/2024
–
Present
Managed employee disputes, grievance logs, and compliance records. Conducted investigations, gathered evidence, and drafted formal notices. Maintained electronic filing systems and served as primary contact for dispute resolution.
Front Office Associate / Client Intake Coordinator
Hotel Herencia 625
·
April/2023
–
Present
Conducted client intake, screening, and record verification. Managed high-volume correspondence, scheduled appointments, and resolved client issues while maintaining confidentiality and professional standards.