Skills
Office and Administration > Quality Assurance
5-10 Years
Process improvement
2-5 Years
Data Analysis
2-5 Years
Calendar Management
5-10 Years
Asana
2-5 Years
Clickfunnels
1-2 Years
- Customer Service
5-10 Years
● Project Management
5-10 Years
Project Management > Asana > Monday > Trello
2-5 Years
Mailchimp
1-2 Years
Chat Support > Social Media Management
2-5 Years
ActiveCampaign
1-2 Years
SEO >WordPress
2-5 Years
Team Coordination
5-10 Years
Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant
5-10 Years
Experience highlights
Virtual Assistant Apprentice
GetHired Online and FH Moms
·
August/2024
–
Present
Handled virtual assistance and administrative tasks including data entry, customer service, email and calendar management, social media, research, lead generation, content writing, graphic design, file management, and video/audio editing.
Executive Assistant to the CEO
PandaCommission
·
April/2022
–
Present
- Managed 5 executive email accounts and calendars, handling scheduling and correspondence.
- Coordinated a 12-member team and tracked 30–50 projects daily using Asana, Trello, and Notion.
- Conducted QA and user testing for 15–20 projects daily across multiple platforms before CEO approval.
- Managed social media for 15–20 client accounts across Facebook, Instagram, and LinkedIn.
- Handled 20–30 daily customer interactions and coordinated with online service providers.
Quality Assurance Supervisor
The Pacific Meat Company, Inc.
·
January/2015
–
Present
Led the development of manuals for 400+ programs supporting company-wide systems.
Conducted data analysis and risk assessments, contributing to an 85% increase in operating profit.
Managed third-party audits and supported the achievement of international certifications.
Led people management and training initiatives for 300+ employees.
Managed customer concerns and government agency coordination, achieving a 100% resolution rate.
Quality Assurance Inspector
The Pacific Meat Company, Inc.
·
June/2013
–
Present
Highly skilled in quality assurance, laboratory techniques, and compliance standards.
Conducted facility inspections and monitored employee compliance with company standards.