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Cristina B.

Executive Assistant

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Results-driven professional with 11+ years of experience in operations, project coordination, quality management, and client relations. Proven track record of improving processes, managing complex projects, coordinating teams, and supporting business operations. Strong expertise in systems development, documentation, data analysis, compliance, and customer service, with a reputation for adaptability, attention to detail, and delivering high-quality results.

Skills & Experience

Skills

Office and Administration > Quality Assurance 5-10 Years
Process improvement 2-5 Years
Data Analysis 2-5 Years
Calendar Management 5-10 Years
Asana 2-5 Years
Clickfunnels 1-2 Years
- Customer Service 5-10 Years
● Project Management 5-10 Years
Project Management > Asana > Monday > Trello 2-5 Years
Mailchimp 1-2 Years
Chat Support > Social Media Management 2-5 Years
ActiveCampaign 1-2 Years
SEO >WordPress 2-5 Years
Team Coordination 5-10 Years
Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant 5-10 Years

Experience highlights

Virtual Assistant Apprentice
GetHired Online and FH Moms · August/2024 – Present
Handled virtual assistance and administrative tasks including data entry, customer service, email and calendar management, social media, research, lead generation, content writing, graphic design, file management, and video/audio editing.
Executive Assistant to the CEO
PandaCommission · April/2022 – Present
- Managed 5 executive email accounts and calendars, handling scheduling and correspondence.
- Coordinated a 12-member team and tracked 30–50 projects daily using Asana, Trello, and Notion.
- Conducted QA and user testing for 15–20 projects daily across multiple platforms before CEO approval.
- Managed social media for 15–20 client accounts across Facebook, Instagram, and LinkedIn.
- Handled 20–30 daily customer interactions and coordinated with online service providers.
Quality Assurance Supervisor
The Pacific Meat Company, Inc. · January/2015 – Present
Led the development of manuals for 400+ programs supporting company-wide systems.
Conducted data analysis and risk assessments, contributing to an 85% increase in operating profit.
Managed third-party audits and supported the achievement of international certifications.
Led people management and training initiatives for 300+ employees.
Managed customer concerns and government agency coordination, achieving a 100% resolution rate.
Quality Assurance Inspector
The Pacific Meat Company, Inc. · June/2013 – Present
Highly skilled in quality assurance, laboratory techniques, and compliance standards.
Conducted facility inspections and monitored employee compliance with company standards.
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