Skills
customer service representative
5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
2-5 Years
Chat support (Email)
5-10 Years
Patient Scheduling
1-2 Years
Client Communication ( phone calls and Email )
2-5 Years
Administrative Support
5-10 Years
Legal Administration
1-2 Years
Accounting > Accounts Payable > Billing Support
2-5 Years
Health Insurance Claims Specialist > Insurance Verification
1-2 Years
Cryptocurrency
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Case Management & Organization
1-2 Years
Community Moderation
2-5 Years
Experience highlights
Healthcare Assistant
Healthcare Assistant — Nephrology
·
January/2025
–
Present
Provided administrative support to patients and healthcare providers through voice, email, and phone communication. Scheduled appointments using EHR and eCW systems. Verified insurance eligibility and coordinated medical documentation.
Legal Assistant
Law Firm
·
January/2024
–
Present
Managed client communications and drafted professional correspondence. Followed up on personal injury cases, contacted healthcare facilities for updates, and coordinated with insurance companies regarding claims and documentation.
Community Chat Support
Quantum
·
January/2022
–
Present
Provided real-time chat support to users in AI-driven communities. Moderated interactions, resolved technical issues, enforced platform guidelines, and maintained customer support KPI requirements.
Customer Service Representative
Inspiro Relia Inc.
·
January/2019
–
Present
Provided customer service and technical support for Cignal Cable customers. Troubleshot technical issues, handled billing inquiries, and assisted with service plan modifications.
