Skills
Cusomer service
5-10 Years
SLA Management
2-5 Years
Policy Support
2-5 Years
CRM (Customer Relationship Management)
2-5 Years
MS -Teams & Excell
5-10 Years
Escalation & Conflict Resolution
2-5 Years
SAP - HR Payroll
2-5 Years
Onboarding & Employee Integration
2-5 Years
Workforce Management & Supervision
5-10 Years
HR & Talent Support
5-10 Years
Experience highlights
HR Services Advisor
Microsoft Philippines, Inc.
·
April/2023
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As an HR Services Advisor at Microsoft, I manage end-to-end Americas Moves cases, including domestic and international employee transfers, ensuring accurate and timely case processing in accordance with service level agreements (SLAs) and business requirements. I serve as a subject matter expert for employee mobility and transfer processes, independently resolving complex cases, advising stakeholders on exception handling, and ensuring compliance with company policies. I collaborate with cross-f
HR Officer
AllBank (A Thrift Bank), Inc.
·
January/2023
–
Present
Delivered comprehensive HR support across the employee lifecycle, including full-cycle recruitment, onboarding, offboarding, employee relations, benefits administration, and policy implementation. Managed talent acquisition efforts through various recruitment platforms, building a robust candidate network to address both immediate and long-term workforce requirements. Administered HMO and group life insurance programs, monitored employee compliance with regulatory training requirements, and supp
HR Officer
Philippine OPPO Mobile Technology, Inc.
·
June/2018
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Present
Led end-to-end talent acquisition and onboarding initiatives across staff, managerial, and director-level positions, ensuring the timely fulfillment of workforce requirements while delivering an excellent candidate experience. Managed and provided leadership to the Recruitment and Employee Relations teams, driving recruitment strategies, employee engagement, and workforce effectiveness.
Collaborated with multiple executive search firms and recruitment partners, overseeing vendor performance, rec
HR Specialist / HR Assistant
AMA Rural Bank of Mandaluyong, Inc.
·
September/2015
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Present
Delivered comprehensive HR support across the employee lifecycle, including full-cycle recruitment, onboarding, offboarding, employee relations, benefits administration, and policy implementation. Managed talent acquisition efforts through various recruitment platforms, building a robust candidate network to address both immediate and long-term workforce requirements. Administered HMO and group life insurance programs, monitored employee compliance with regulatory training requirements, and supp
Junior Technical Recruiter
Collabera Solutions Private Limited (under Nezda Technologies)
·
June/2015
–
Present
Responsible for sourcing, screening, and interviewing qualified candidates across various roles to meet client hiring requirements. Conducted initial candidate assessments to evaluate skills, experience, and job fit, ensuring a high-quality talent pipeline. Coordinated and scheduled interviews with shortlisted candidates, facilitating a seamless recruitment process between applicants and hiring managers. Prepared and professionally formatted candidate profiles and resumes for client presentation