Admin & Customer Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Native

Professional Summary

I’m an administrative and customer support professional with experience in public healthcare, U.S. insurance services, and small business operations. I began my career supporting administrative functions for a local government health office, handling medical documentation, data entry, and record monitoring. I later worked as a Results Associate for Humana, where I managed high-volume inbound calls related to insurance coverage, claims, billing, and payments.

I also operated a small car rental business, where I manage scheduling, client communication, financial tracking, and daily operations. This combination of corporate and entrepreneurial experience has strengthened my organizational skills, attention to detail, and ability to work independently. I am now seeking remote administrative or virtual assistant opportunities where I can provide reliable support, streamline processes, and contribute to efficient day-to-day operations.

Skills & Experience

Skills

Microsoft Office Suite 1-2 Years

~Data Entry 1-2 Years

Customer Support > Phone Support 1-2 Years

- Customer Service 1-2 Years

Multitasking & Prioritization 1-2 Years

Records Management 1-2 Years

Escalation 1-2 Years

Customer Support > Email & Chat Support 1-2 Years

Calendar Management > Scheduling Less than 6 Months

Google Workspace 1-2 Years

Experience highlights

Independent Contractor

K & K Car Rental · December/2025 – Present

Managing end-to-end customer coordination for my listed vehicle rentals, including inquiries, scheduling, documentation, and vehicle handoff/return.

Results Associate

ResultsCX (Humana Account) · October/2024 – Present

Provided high-volume inbound phone support for U.S. health insurance members on coverage, benefits, claims, billing, and payments. Conducted needs analysis and documented interactions using internal systems.

Administrative Intern

Barangay Opao · April/2024 – Present

Provided administrative and records support including document processing, data entry, and file organization.

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