Skills
Attention to detail
1-2 Years
Adaptability
1-2 Years
Account Management
Less than 6 Months
CRM management
Less than 6 Months
Call Handling
Less than 6 Months
~Data Entry
6 Months to 1 Year
Cost Estimate > Microsoft Excel
6 Months to 1 Year
Customer service > Sales Representative > Customer Support
1-2 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
6 Months to 1 Year
*Administrative Support -
Less than 6 Months
Experience highlights
Customer Service Representative - Financial Account
Transworld System Incorporated (TSI)
·
July/2025
–
Present
Handled 50+ inbound and 100+ outbound calls daily addressing customer inquiries on accounts and payments. Verified customer information, investigated concerns, and maintained compliance. Documented interactions meticulously for case handling and satisfaction.
HR Intern - College of Accountancy Office
City of Malabon University
·
June/2025
–
Present
Organized and managed student documents with accurate filing and confidentiality. Addressed student inquiries with professional support. Encoded grades and records using Excel and Google Sheets ensuring data accuracy and timely updates.
