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Marie Joan S.

Head of Guest Experience and Administrative Officer

Verified
$9/hr

Outline

Looking for Freelance work (9 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With years of experience as both a Lead Guest Experience and Lead Administrative Officer in short-term rentals, I bring a balanced mix of efficiency a

Skills & Experience

Skills

Real Estate > Short Term Rentals > Airbnb 5-10 Years
Real Estate > Short Term Rentals > Vrbo 5-10 Years
Bookkeeping, AR AP, Basic Accounting 5-10 Years
Listing Optimization 5-10 Years
Executive Virtual Assistant, Invoicing, Social Medial Management, Calendar and Booking Management 2-5 Years

Experience highlights

Head of Administration
Seacoast 2 Summit Vacation Rentals · October/2021 – /
Quality Officer
Teledirect Philippines · March/1990 – Present
As a Quality Officer for Airbnb’s customer support team, you’ll play a key role in ensuring that every interaction between our representatives and guests or hosts meets Airbnb’s high standards. Your main focus will be helping our customer service teams provide timely, accurate, and empathetic solutions, so guests and hosts have a great experience every time. You'll be working closely with the customer support team to maintain that consistency and quality, all while making sure we’re following Ai
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