One of my key strengths is excellent communication. I’ve handled customer service, technical support, and collections, where I listened to customers, solved problems, and explained things clearly. I’m experienced in using ticketing systems, doing data entry, and keeping accurate records. As a Patient Service Representative, I manage appointments, billing questions, and patient records while following HIPAA rules. I’m also detail-oriented, organized, and can work independently or with a team. I stay calm under pressure, prioritize tasks well, and always aim to provide quality service. I’m always willing to learn and take on new challenges.