Experience highlights
Customer Care Professional
American Express International Inc
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October/2022
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We provide assistance to the valued card members of American Express who has a concerns regarding unrecognized transaction, statement balance, payment, balance inquiry, account login, rewards and benefits and other services that comes along with the card they choose. We ensure that we provide a good relationship and customer service to our card member for them to continue doing business with American Express.
Data Entry Analyst
Acquire BPO Asia
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November/2021
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Present
Liquid Learning empower thousands of professional through leadership conferences, exhibitions and training workshops, these learning experience challenge people to take control of their career and become a better version of themselves. And I as a Data Entry Analyst I generate leads for our Sales Team for prospect attendees. I will be given a list of company that is fit for a certain event that they will launch. We also update the attendees information for future reference incase we will be launc
Customer Services Representative
Teletech
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April/2017
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Present
As a Warranty Administration, We help Ford and Non-Ford dealerships regarding their concern about parts coverage, registration, transfer, cancellation and correction of a vehicle service contract that they sell. We also guide dealers to verify if a particular vehicle is eligible to purchase the warranty or if they are eligible to make the vehicle repair/service.
Administrative Crew/Crew Trainer
Jollibee SM Center Angono
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January/2015
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Present
As an Admin Crew it is comparable to an Assistant for the Branch and Restaurant Managers. I help them track down and manage our store sales and inventory. I am also the one who creates or fix the crew schedule each day to make sure we will not going to be under staffed during the peak hours, I handle the employees timecard at the end of the day and each cut off to make sure they will be paid in the right hours that they worked for including overtime.
Email/Tech Support
Sixpack Shortcuts
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June/2015
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Present
I’ve been an Email Support for this company for almost 2 years. Everyday I answer customer’s email request or concern regarding on their monthly subscription, orders, update on their personal information on the system. I also help customers regarding on their password resets and if in case they are having problems accessing their account or profile on their end and basic troubleshooting.
