Skills
Customer Support > Chat Support
5-10 Years
Office and Administration > Account Management
Less than 6 Months
Office and Administration > Data analysis
5-10 Years
Customer Support > Customer Service > Payment Processing, Billing, Scheduling Appointments, Cold Calling
5-10 Years
Expert in CRM, issue resolution, process improvement, communication, data analysis, and team leadership.
10+ Years
Experience highlights
Team Leader
Concentrix
·
August/2018
–
/
L2 Mentor (Subject Matter Expert)
Convergys
·
October/2015
–
Present
Technical Support
Stream Global Services
·
May/2012
–
Present