CSR | Cold Caller | Virtual Assistant | SMM

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

As a dedicated virtual assistant, I provide seamless support and organization to help you thrive in your endeavors.

Skills & Experience

Skills

Patient Care Coordinator 1-2 Years

Social Media Management and Marketing (SMM) 1-2 Years

Fashion Consultant 1-2 Years

Experience highlights

Patient Care Coordinator

Alorica · October/2022 – Present

-Provide exceptional patient care through inbound and outbound calling to
patients, doctors' offices, health plans, drug manufacturers.
-Handle medication refill/delivery/insurance/Rx concerns with empathy and
professionalism.
-Maintain confidentiality and adhere to HIPAA regulations in handling patient
information.
-Utilize ScriptMed tool to navigate patient profiles with ease.

Fashion Consultant

Awesome CX · September/2020 – Present

-Manage membership benefits and services, including membership renewals,
cancellations, and upgrades, to ensure that customers receive the benefits they
are entitled to.
-Provides accurate and helpful information about products, services, and
company policies
-Process transactions, handle payments, and assist with exchanges and returns,
ensuring that all customer interactions are handled efficiently and
accurately.

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