Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a proactive, highly organized professional who thrives in structured, fast-paced environments where active listening and problem-solving are essential.

My Key Strengths:

Empathetic Communication: I excel at navigating delicate, high-stress, or complex client interactions with clarity, composure, and patience.
Detail & Organization: I take pride in high accuracy—whether managing data, documentation, or daily administrative tasks.
Adaptability & Resourcefulness: I pick up new workflows, software, and systems quickly, requiring minimal supervision once onboarded.

Areas of Continuous Growth:

Perfectionism: I naturally hold my work to very high standards, which occasionally means I spend extra time double-checking details. I continuously balance high quality with quick turnaround times.
Delegation: I tend to take full ownership of tasks to ensure they are done correctly, but I am actively building trust in team-based collaborative workflows.

Skills & Experience

Skills

Interviewing 6 Months to 1 Year

Customer Service Representative 1-2 Years

Accounting > Investment Accounting > Strategic Planning 1-2 Years

Customer Support > Healthcare 1-2 Years

Office and Administration > Data Collection Less than 6 Months

Computer Literacy 2-5 Years

Written Communication 2-5 Years

- Customer Service 1-2 Years

Verbal Communication 2-5 Years

• Time Management 2-5 Years

Accounting > Accounts Payable > Accounts Receivable > Billing 1-2 Years

Experience highlights

Political Polling Agent

Dynata · January/2026 – Present

Conducted outbound telephone surveys with U.S. respondents to collect quantitative data on political awareness, voter sentiments, and upcoming elections.

Supervisor | Healthcare Advocate

Optum Global Solutions · August/2024 – Present

Managed member healthcare accounts through billing, coverage, and provider support. Interpreted complex EOC documents explaining copays, deductibles, and out-of-pocket maximums.

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