Real Estate VA , Inside Sales Associate, Customer Support (vehicle rentals)

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Experienced BPO and Virtual Assistant professional with over 12 years of experience in Customer Service, Technical Support, Phone Banking, and ID Fraud Prevention, along with 7+ years of remote work experience in Real Estate Virtual Assistance, Cold Calling, and Customer Support. Skilled in communication, problem-solving, lead generation, appointment setting, and customer relationship management. Highly adaptable, self-motivated, detail-oriented, and capable of working independently in a home-based environment while consistently delivering quality results.

Skills & Experience

Skills

Customer Service Representative - Subject matter expert 10+ Years

Virtual Administrative Support · Support Services 2-5 Years

Virtual Assistance (cold calling main task) 5-10 Years

Accounting > Banking 2-5 Years

Inside Sales 2-5 Years

- Customer Service 10+ Years

Account Management; Customer Support > Sales Support > Lead Generation 5-10 Years

Outbound Calling 10+ Years

Real Estate Sales 2-5 Years

Cold Calling 5-10 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years

✔️Marketing > Appointment Setting 2-5 Years

Customer Support > Fraud Prevention 2-5 Years

Experience highlights

ISA / Appointment Setter

1000 Calls A Day · March/2019 – Present

Conducted outbound calls to generate leads for real estate and business clients. Set appointments for clients interested in selling homes.

ID Fraud Specialist SME

Concentrix · June/2015 – Present

Received inbound and made outbound calls to assist customers with credit card issues and prevent identity fraud.

Phone Banker II

Wells Fargo Bank LLC · December/2013 – Present

Provided comprehensive financial customer service for bank accounts, checking, and savings products.

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