Multi-Skilled Virtual Assistant | Social Media, Lead Gen & Support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m Neil, a Virtual Assistant with experience in administrative support, customer service, lead generation, appointment setting, social media management, content creation, and client communication.

I’ve supported international clients in the US and UK, handling tasks such as inbox and calendar management, CRM updates, follow-ups, reporting, Google Sheets, social media scheduling, Canva design, short-form video editing, and customer support.

I’m comfortable working independently, following processes, staying organized, and giving clear updates. I also learn new tools quickly and can adapt to different workflows and business needs.

Tools I’ve used include Google Workspace, Microsoft Office, Canva Pro, CapCut Pro, Meta Business Suite, GoHighLevel, Salesforce, HubSpot, ViciDial, Genesys Cloud, SociaMonials, Slack, Notion, and more.

Portfolio:

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Skills & Experience

Skills

- Customer Service 2-5 Years

Chat Support > Social Media Management 2-5 Years

Lead Generation Less than 6 Months

CRM Systems 2-5 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Cold Calling 6 Months to 1 Year

Design > Canva Graphic Design > Video Editing 1-2 Years

Recruitment Less than 6 Months

ESL Teaching 1-2 Years

Account Management; Customer Support > Sales Support > Lead Generation 6 Months to 1 Year

Chat Support > Data Encoder > Social Media Manager > Content Creation 1-2 Years

Basic Graphic Design>Canva 1-2 Years

Customer Service>Sales 1-2 Years

Experience highlights

Social Media Manager

Raise Nation · June/2026 – /

Manage social media content including Canva graphics, short form video editing, captions, content organization, and publishing. Maintain consistent brand voice and organized workflow supporting regular posting and audience engagement.

Patient Acquisition Manager and Social Media Manager

Dr. Kayleigh Vassel Dental and Facial Aesthetics · January/2026 – Present

Handled patient inquiries and follow-ups, explained service information, and supported prospective clients. Supported content planning, audience engagement, and organized tracking of prospective patients.

Freelance Cold Caller and Lead Generation Specialist

Freelance · July/2025 – Present

Conducted outbound calls to reach decision makers, assessed business needs, and qualified prospects. Recorded call notes and lead status in CRM systems and completed follow-ups per client guidelines.

Customer Experience Advisor, Telco Account

VXI Global Solutions · November/2024 – Present

Resolved customer concerns in telecommunications environment while following procedures and protecting account information. Maintained product knowledge and met expectations for customer satisfaction and call quality.

Part Time Recruiter

DigiDolph · August/2024 – Present

Sourced and screened applicants and assisted with onboarding candidates for remote roles. Coordinated with managers on staffing needs and communicated with applicants via social media and job boards.

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