Skills
Administrative Support
2-5 Years
Cusomer service
2-5 Years
Administration > Administrative Support
1-2 Years
Design
Less than 6 Months
Marketing > CRM > Zoho CRM
1-2 Years
Account Executive > Microsoft 365
2-5 Years
Copywriting
2-5 Years
Vendor Management
Less than 6 Months
Systems
Less than 6 Months
Customer Service & Patient Support
1-2 Years
CAD Design
1-2 Years
Accounting > Accounts Payable > Accounts Receivable > Billing
1-2 Years
Google Workspace
2-5 Years
• Healthcare & EHR Systems: Solution Central, NextGen, Compass, Mainframe
1-2 Years
Customer Communication
2-5 Years
Experience highlights
Vendor Relationship Manager – Billing Team
Fire Protection Oruz (FPO services)
·
January/2026
–
Present
Handled fire protection inquiries, coordinated dispatch, and addressed client billing concerns. Managed vendor communications and resolved account issues.
Mechanical Design Engineer
Captive Aire Solutions
·
April/2025
–
/
Developed fire protection schematics for residential and commercial projects. Calculated load requirements for HVAC, electrical, and piping systems. Performed virtual clash detection to resolve design conflicts.
Patient Facing Team / Email & Chat Support
Accessible Virtual Assistants
·
January/2024
–
Present
Managed ADHD prescription distribution with HIPAA compliance. Facilitated telehealth operations including scheduling, patient billing, and insurance eligibility coordination.
Freelance Copywriter
Freelance Copywriter
·
July/2021
–
Present
Conducted market research and wrote conversion-focused messaging, cold outreach emails, and landing page copy. Collaborated with clients on timely project delivery.
